Terms of Service

Last Updated: August 17, 2026

Welcome to Bownella. These Terms of Service govern your use of the Bownella website and your purchase of products through our online store.

By accessing or using bownella.store, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from our store.

1. About Bownella

Bownella is an online jewelry store founded in 2022 and operated from:

164 Steelawanna Avenue
Lackawanna, NY 14218
United States

Our store offers bracelets, anklets, layered jewelry sets, and other fashion jewelry and accessories.

2. Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our website.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Introduce malicious software or harmful code
• Copy or misuse website content without permission
• Use automated systems in a way that negatively affects our website

We reserve the right to restrict or terminate access to the website when necessary to protect our business, customers, or website infrastructure.

3. Product Information

We make reasonable efforts to provide accurate descriptions, photographs, pricing, and product information.

However, colors and visual appearance may vary depending on your device, monitor, screen settings, lighting, and other factors.

Product availability may also change without notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, including situations where a product is accidentally displayed at an incorrect price.

If an order is affected by a significant pricing error, we may contact you before fulfilling the order or cancel the affected order and provide an appropriate refund.

5. Orders

Submitting an order constitutes a request to purchase products from Bownella.

An order is subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel an order when necessary, including situations involving suspected fraud, inaccurate information, product availability issues, or technical errors.

If we cancel an order after payment has been received, the applicable payment amount will be refunded.

6. Payment

Orders must be paid using an accepted payment method available at checkout.

You agree to provide accurate and complete billing and payment information.

We are not responsible for delays or additional processing requirements imposed by third-party payment providers or financial institutions.

7. Shipping

Bownella provides free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days.

Delivery estimates may vary because of factors outside our control, including customs processing, weather conditions, carrier delays, public holidays, incorrect addresses, or other unforeseen circumstances.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned within 30 days of delivery.

Bownella offers free returns and refunds for eligible purchases subject to our Return & Refund Policy.

Please review the complete Return & Refund Policy before submitting a return request.

9. Intellectual Property

All content available on the Bownella website, including text, graphics, logos, product images, photographs, design elements, page layouts, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services

Our website may use third-party services, payment providers, shipping providers, analytics tools, or other external services.

Third-party services may have their own terms and privacy policies.

Bownella is not responsible for the independent practices, availability, or policies of third-party providers.

11. Limitation of Liability

To the extent permitted by applicable law, Bownella will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

13. Contact

If you have questions regarding these Terms of Service, contact:

Bownella
164 Steelawanna Avenue
Lackawanna, NY 14218
United States

Email: support@bownella.store
Phone: +1 716-822-5963